These Terms of Service govern your access to and use of Booked2's website, AI voice agent, and related services (the "Service"). By using the Service, you agree to these terms. If you do not agree, do not use the Service.
Booked2 provides an AI voice agent that answers inbound calls, books appointments, and (depending on your plan) sends follow-up messages and requests customer reviews on your behalf. Features vary by plan as described on our pricing page.
You are responsible for the accuracy of the information you provide during onboarding, for maintaining any required disclosures to your customers (including call-recording disclosures where applicable), and for ensuring your use of the Service complies with applicable law.
You agree not to use the Service to send unlawful, deceptive, or harassing communications, or to interfere with the proper functioning of the Service.
If your system is not built, tested, and answering real calls within 14 days of completed onboarding, your first month is free, as described on our website. This guarantee applies to timely, good-faith participation in onboarding on your part.
The Service is provided "as is." While we work to ensure accurate and helpful AI responses, we do not guarantee that every call will be handled perfectly, and we are not liable for missed appointments or lost business resulting from technical issues outside our reasonable control.
To the maximum extent permitted by law, Booked2's total liability for any claim relating to the Service will not exceed the amount you paid us in the three months preceding the claim.
We may suspend or terminate access to the Service for violation of these terms or for non-payment, with notice where reasonably practicable.
We may update these terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.
Questions about these terms? Email info@booked2.com or call (448) 413-9998.